On the 15 of november I went with my mother for lunch to have the halibut platter. A salad comes with this dish. I was there before and know the portions to be good with the halibut. This time i was absolutely horrified. My mother got served a smaller plate of salad and I the normal portion. I complained about why they gave her a smaller portion on a smaller plate and mine a normal sized one. The owner explained that it is all the same price. I then asked again so why a smaller portion if it is the same price? I was not impressed with this answer and wanted an equal serving for my mother and they did not comply. I continued eating my salad and half way through found a hair in my salad buried inside and nicely blended in with the dressing. It was what appeared to be a forearm hair from the man inside who prepared it. I showed the owner the hair and asked him what is this and he said that he could not see it and that he does not want any trouble. Then the same man who prepared the salad came to our table to serve us the fish and chips platter. The way he served it to me with his arm over my plate and then again to serve my mother I explained to him how rude that was and that the hair I found in my salad was from that same arm as I can see now very clearly where that came from. The short sleeved hairy forearm was his as he is now presenting it to me over the food and in my face while placing it on the table. He said he was sorry. After removing his arm overtop of my plate and walked away I then noticed the portions of fish looked like one butterflied cut into two portions. I asked the owner again why they were half the size he then explained again that it is all the same price as before and nothing has been changed. Yes I said but now I am paying for two not for one he did not understand what I was saying to him. Then when I went to pay for the meals because I did not want to tip them they short changed me. The man whispered mumbling to himself how I am giving him a head ache and to get lost already. When asked him what he mumbled to me he said oh nothing he was just talking to himself. I then again asked him is there something wrong with me or is this money that you gave me not enough from the and according to this receipt and without any feedback then gave me the correct change. Overall a very dim lighted place with the servants complaining how tired they are in the back round from not getting enough sleep from the night before and if you are an elderly person going down a steep set of stairs below ground level says it all. Also trying to find parking was not really worth the effort.